PRIVACY POLICYLast updated: 21 June 2026

PRIVACY POLICY

Last updated: 21 June 2026

Data controller

PROCESS24

24 rue René Boulanger

75010 Paris

France

contact@24process.fr

Data collected

In connection with your orders and your browsing on 24Process.fr, we collect the following data: first name, last name, postal address, email address, phone number, payment data (processed by our payment provider, not stored by 24PROCESS), and order history.

Purposes of processing

Data is used to: process and track your orders, send you confirmations and delivery information, respond to your customer service requests, and comply with our legal and accounting obligations.

Legal basis

Processing is based on the performance of the sales contract (Art. 6.1.b GDPR) and compliance with legal obligations (Art. 6.1.c GDPR).

Data retention

Data is retained for as long as necessary to fulfil the order and applicable legal obligations (10 years for accounting data).

Data sharing

Your data may be shared with our logistics and payment providers strictly for the purpose of fulfilling your order. It is not sold to third parties.

Your rights

Under the GDPR, you have the right of access, rectification, erasure, restriction, portability and objection. To exercise these rights: contact@24process.fr. You may also lodge a complaint with the CNIL (www.cnil.fr).

Cookies

The 24Process.fr website may use technical cookies required for the site to function. No advertising cookies are set without your consent.

Account

The online customer area is coming soon. In the meantime, order confirmation and tracking are sent by email.